DANATEQ helps Airline companies engage passengers in relevant and exciting interactions. It helps improve customer experience through cognitive closed-loop systems that automate and optimize business driven by data streams.
Loyalty and Offer matching
LINK™‘s customer profile is updated real-time with information on flights, transactions, etc. and is analyzed to execute more effective loyalty marketing campaigns, airline promotions and premium offerings. The cognitive loops can match customer profiles with reward recommendations on the fly. Rewards can be in the form of loyalty points, discounts, or freebies that suit customer preferences as determined by the customer’s travel preferences. The cognitive product catalog’s inventory management module can flag the program owners and merchants if rewards are running low to ensure that your catalog remains attractive and relevant to your customers. Empower your customers to redeem items with ease with an up-to-date rewards catalog and redemption process via a mobile app.